We want you to be satisfied with your purchase. If you are unhappy with your order, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in original packaging, and accompanied by proof of purchase. Return shipping costs are the customer's responsibility unless the product is defective or incorrect. Refunds will be processed within 5-7 business days after we receive the returned item. To initiate a return, please contact our customer service team at info@thewellcollection.com. Certain items, such as perishable goods or custom-made products, are not eligible for returns.