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  • How do I contact customer support?
    You can reach our support team via email at info@thewellcollection.com or through our contact form on the website.
  • How long does shipping take?
    Orders are processed within 1-3 business days, and shipping times vary based on your selected method. Standard shipping typically takes 5-7 business days, while expedited options may arrive sooner.
  • Can I modify or cancel my order after placing it?
    We process orders quickly, so modifications or cancellations are only possible prior to shipping, typically within 24 hours. Please contact us immediately if you need changes.
  • What is your return policy?
    You may return items within 30 days of receipt if they are unused and in original packaging. Please contact customer service to initiate a return.
  • Are your products eco-friendly?
    Yes! We prioritize sustainability by using environmentally friendly materials and packaging whenever possible.
  • How can I track my order?
    Once your order ships, you will receive a confirmation email with a tracking number to monitor your shipment.
  • Do you offer international shipping?
    Currently, we only ship within the mainland US. We hope to expand international shipping soon!
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